How to cancel Adobe Creative Cloud

You can cancel Adobe Creative Cloud online in about two minutes at account.adobe.com/plans.

Hard — expect a retention wall

Short answer: go to account.adobe.com/plans, sign in, and follow the steps below.

Step by step

Sign in at account.adobe.com and open Plans
Choose 'Manage plan' → 'Cancel your plan'
Work through the retention offers to the final confirmation screen

What they don't tell you

Annual plans paid monthly carry an early-termination fee of up to 50% of the remaining term. Check your plan type before cancelling.
Cancelling within 14 days of purchase is a full refund; after that the fee applies.
Your renewal date is the cheapest day to cancel — no fee applies then.

Before you cancel — the cheaper option

Adobe commonly offers two to three months free, or a discounted rate, mid-cancellation. It is one of the most reliable retention offers in software.

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